There are a few options for how much of the rental price will be refunded, depending on how soon you cancel. Less than 24 hours before the start of the rental: you will not get a refund. Between 24 and 48 hours before the start of the rental: you will receive a refund of 25% of the rental amount, excluding service fees. Between 48 and 72 hours before the start of the rental: you will receive a refund of 50% of the rental amount, excluding service fees. More than 72 hours before the start of the rental: you will receive a full refund of the rental amount, excluding service fees.
Customers will also receive a full refund or credit due to weather or other unforeseen circumstances. Contact us by phone to cancel or inquire about a cancellation. No-shows will be charged the full price.